Healthwatch Shropshire

Telephone and online appointments – Have your say

As a result of the pandemic many services across health and social care have changed how they are delivered and new ones have been developed. In order to offer services as safely as possible people have been offered appointments over the phone or online by video or using an online form. We want to know your views and experiences of this new way of working. Click here.

Tell us about your experience of leaving hospital during COVID-19

Giving feedback, both good and bad, can help improve services. To make room for the sudden need for more beds as a result of the coronavirus, the NHS changed the way it discharged people from hospital. But what was your experience? 

Take just 10 minutes to tell us about your experience and help the NHS know how to improve care for all. 

Out of hours palliative care survey

We would like to know about the experiences of those who have received ‘out of hours’ palliative care since the beginning of March 2020. Out of hours is during evenings, weekends (from Friday evening to Monday morning), and public holidays. We would like to gain understanding of the needs and experiences of palliative care patients and their carers in order to ensure that out-of-hours care is both effective and efficient. Complete the survey here.

Changing Places

The Changing Places Consortium launched its campaign in 2006 on behalf of the over 1/4 of a million people who cannot use standard accessible toilets. This includes those with profound and multiple learning disabilities, motor neurone disease, multiple sclerosis, cerebral palsy, as well as older people. Visit the website for more information.

Shrewsbury and Telford Hospitals are installing Changing Places at both sites and are asking people who would use the facility, to support the application by completing this survey: https://www.surveymonkey.co.uk/r/SaTHCP20

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